Yes, you need to be at least 18 years old.

Yes. Each registered person will be able one 26"Rim bicycle and one 20"Rim bicycle.

No. The project is running from 5am to 11:59pm. However, if you have started a ride before the time limit, you can return the bicycle at any time.

You can take multiple rides during the day up to 1 hour of usage. Then, you have to return it and wait for 15 minutes. This is required because it is a bike sharing project.

Do the returning procedure at the station. If it has been less than 5 minutes, you will be able to borrow another bicycle. Help us keep the bicycles up and running. Inform our call center so the maintenance crew will be dispatched: (15) 3326-7568 (WhastsApp), or through our social media @integra.bike

a) In case of delay, it will be charged a fee costing 01 (one) "Passe Social";
b) After 61 (sixty-one) minutes: it will be charged a fee costing 02 (two) "Passes Sociais" and 01 (one) more "Passe Social" for each hour exceeded and so on;
c) Delayed Return Fee: The reference is the value of a "Passe Social" and it will be charged with a bank slip in favor of URBES;
d) If any User wants to pay the fee, to avoid the suspension, a request must be made on WhatsApp or Call Center;
e) The bank slip will be sent on the User's email, provided at the moment of registration;

If you have not made the return correctly, the system does not recognize your ride, generating a late return and blocking your access to the system. Keep in mind that after 3 (three) incorrect returns, the User will have the registration cancelled, being able to return to make a new registration in the system after 90 (ninety) days.
In case you have made an incorrect return, our team will unlock you during the opening hours from Monday to Friday from 9 am to 5 pm on the phones: (15) 3326-7568 (WhatsApp). You only have to inform the following data: CPF, station, dock number, time of the return, and if possible a photo of the bike in the dock.
The system lock also happens if you exceed the time of 1 hour, which will generate a fee for disrespecting the rules in addition to blocking. After paying the fee, the registration will be unlocked after 02 (two) business days.

The User will have the system access blocked for 10(ten) days.

The APP INTEGRABIKE is a PWA
A Progressive Web App (PWA) is a new kind of application which combines the functions of a native app and the accessibility of a website. There is no need to download it from a store, so this kind of application is accessed from any browser and anybody can add a shortcut on their home page.
On IOS: Access the website on your phone.
Tap the Share icon at the bottom, then tap the option Add to Home Screen. Next, type in a name for your shortcut and then tap the Add button.
On Android: Access the website on your phone.
Option 1 - Click on the Pop-Up and tap the Add button
Option 2 - Tap the menu icon (3 dots in upper right-hand corner), and tap Add to homescreen.

The 20"Rim bicycles are exclusive for children and the User who borrows a 20"Rim bicycle is the responsible for overseeing the usage of the bicycle by the child.

No. It is forbidden to use the personal data and password of another user.

No. Everybody who wants to use the System must have a Transportation Card.

On the website, tap the button Register, fill out the request data and await for the documentation analysis. Our team will reach out telling when you can start riding the bicycles.

When you login on the website/App, you will be able to access the time left or exceeded of your ride, and when you finish it you will be able to follow your Ride History tapping "My Rides".